How to Process a Staff-Assisted Transaction


1. Initiate the Transaction

  • From the main Dashboard, click the Transact tile.
  • In the "Transaction Location" bar at the top, select the appropriate location to load the correct screen.

2. Select Items for Purchase

  • Click on the Tickets category button.
  • Tap the specific item to add it to the cart. Tap multiple times to increase the quantity.
  • Click the < (Back) arrow next to the search bar to return to the category list.
  • Click on the Concessions category button.
  • Select the desired concession items.

3. Process Payment

  • Verify the total in the bottom right corner and click the green Add Payment button.
  • In the "Add Payment" pop-up, ensure Cash or Credit are selected as the Payment Type.
  • Use the on-screen keypad to type the exact amount.
  • Click the green Add Payment button to confirm the cash or credit entry.

4. Finalize the Sale

  • Review the summary on the main screen to ensure the order total matches the amount being paid.
  • Click the green Complete Transaction button.
  • When the "Transaction Completed" confirmation appears, you can click View/Print Receipt to generate the customer's proof of purchase.
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