How to Process a Staff-Assisted Transaction
1. Initiate the Transaction
- From the main Dashboard, click the Transact tile.
- In the "Transaction Location" bar at the top, select the appropriate location to load the correct screen.
2. Select Items for Purchase
- Click on the Tickets category button.
- Tap the specific item to add it to the cart. Tap multiple times to increase the quantity.
- Click the < (Back) arrow next to the search bar to return to the category list.
- Click on the Concessions category button.
- Select the desired concession items.
3. Process Payment
- Verify the total in the bottom right corner and click the green Add Payment button.
- In the "Add Payment" pop-up, ensure Cash or Credit are selected as the Payment Type.
- Use the on-screen keypad to type the exact amount.
- Click the green Add Payment button to confirm the cash or credit entry.
4. Finalize the Sale
- Review the summary on the main screen to ensure the order total matches the amount being paid.
- Click the green Complete Transaction button.
- When the "Transaction Completed" confirmation appears, you can click View/Print Receipt to generate the customer's proof of purchase.