Creating User Accounts



Part 1: Creating a New Primary Account

  1. Navigate to People Management
    • From the main Dashboard, click on the People tile (labeled "Manage accounts").

      Initiate Creation

    • On the People Management screen, click the green Add Person button in the top right.

      Enter Personal Information

    • In the "Create Person" modal, fill in the required fields:
      • First Name and Last Name
      • Date of Birth
      • Gender
      • Zip Code (Required to match area or organization requirements)
      • Mobile Number
      • Email Address
    • Click the green Create button.

      Enter Address Information

    • A secondary screen will appear for the address. Enter the:
      • Address Line 1
      • City
      • State/Province
      • Zip Code
    • Click Save Address.
    • Result: The system will confirm "The person's address was created successfully" and redirect you to the new Test Person Account profile.

Part 2: Adding a Dependent

  1. Initiate Dependent Creation
    • From within the newly created Person Account, locate the Dependents section.
    • Click the + Add New Dependent link.

      Enter Dependent Details

    • In the "Create Dependent" modal, fill in:
      • First Name and Last Name
      • Date of Birth
      • Gender
    • Click Create.

      Verification

    • The system returns to the main account profile, now listing the primary account holder and the child/dependent listed below them.
Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.